PRAMESTI, F. MANAGING CUSTOMER RELATIONSHIP IN PRIORITYBANKING – TIPCE AS DRIVER OF CUSTOMER LOYALTYAND WORD OF MOUTH OF PT BANK MANDIRI. CASE STUDY OF PRIORITY BANKING CUSTOMERS IN KELAPA GADING. Jurnal Manajemen dan Bisnis Madani, [S. l.], v. 1, n. 1, 2019. Disponível em: https://journal.paramadina.ac.id/index.php/madani/article/view/242. Acesso em: 20 apr. 2024.