QURANIAH, S. A. .; MAYASARI, I. Analisis Penerapan Customer Relationship Management Pada Website dan Media Sosial Instagram (Studi Kasus Pada Shopee, Toko Kopi Tuku, Zalora, dan PT. Tirta Investama (Aqua). Jurnal Manajemen dan Bisnis Madani, [S. l.], v. 3, n. 1, p. 1-19, 2022. DOI: 10.51353/jmbm.v3i1.530. Disponível em: https://journal.paramadina.ac.id/index.php/madani/article/view/530. Acesso em: 29 mar. 2024.